£30,000 - £32,000 DOE
Do you love working with in a support environment but you’re looking for an added dimension? Do you want to be part of a strong team with a collaborative work ethic?
Do you want to grow your skill set with a company that enjoys a high rate of employee retention?
If you are the type of person who likes to roll their sleeves up, get stuck in and likes working with people as much as the technology, then this could be the role for you!
What would you do?
Work closely with O365 and Exchange
Understand the company products and provide strategic advice to customers
Collaborate with customer’s in-house staff to meet their requirements and train them where necessary
Manage projects for their customers
Provide technical support on how to solve issues
Revise existing systems and suggest how they could be improved
Undertake client visits during the sales process
Support the Sales team with tenders and other product literature
Keep product information up-to-date
What are we looking for?
Ideally a few years under your belt within an IT support based role / or an experienced engineer who is looking for advancement in a more customer facing role
It is imperative that you are a people person
Good all round IT support experience, but experience with Microsoft Exchange, Office 365 and SQL would be preferable
If you have completed any email migration projects, then this would be a huge advantage
Confidence is key, as you will be working a lot with direct customers
This role will be predominately office based although may occasionally require short periods on customer sites, the cost of travel will be covered. However, we do require for the successful candidate to hold a driving licence and have use of their own vehicle.
For further information please contact Alice on 01275 867410
This advert represents a summary of the full role description. To apply, please submit a copy of your up to date CV clearly indicating your relevant experience. Applicants must have an existing right to work in the UK and evidence of eligibility will be required. Suitable candidates will be contacted immediately.